eebet Privacy Policy

Your personal data matters to us. This Privacy Policy explains what information eebet collects from Filipino members, how we use it, and the steps we take to keep it safe. By using the eebet platform, you agree to the practices described here.

Last updated: 2025 Philippines Data Protected
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How We Handle Your Information

1. Information We Collect

When you register on eebet, we collect personal details such as your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a copy of a government-issued ID to confirm your eligibility. When you make deposits or withdrawals, we collect transaction data including payment method details, amounts, and timestamps. We also automatically collect technical data such as your IP address, device type, browser version, and session activity to help us maintain platform security and improve your experience. All information collected is limited to what is necessary for the purposes described in this policy.

2. How We Use Your Data

We use the personal information you provide primarily to create and manage your eebet account, process deposits and withdrawals, and verify your identity in line with Philippine regulations. Your data also helps us deliver a personalised experience, such as remembering your preferred games and payment methods so you can get started faster on every visit. We use transaction and activity data to detect suspicious behaviour, prevent fraud, and protect the integrity of the platform for all Filipino members. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms and policies. We do not use your personal data for third-party marketing without your explicit consent, and you may opt out of non-essential communications at any time through your account settings.

3. Sharing Your Information

eebet does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are bound by strict confidentiality agreements. In cases where Philippine law or a valid legal order requires disclosure, we will cooperate fully with the relevant authorities while notifying you where permitted by law. If eebet undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be informed in advance. Any third party that receives your data is required to handle it in accordance with standards consistent with this Privacy Policy.

4. Data Security

We apply industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the eebet platform is encrypted using secure protocols, ensuring that your account details and financial information remain private. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our members. While no system can guarantee absolute security, eebet is committed to maintaining the highest practical level of data protection for every Filipino member on our platform.

5. Data Retention

eebet retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum period as required by applicable financial regulations, even after an account is closed. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it so that it can no longer be linked to you. You may request the deletion of your personal data at any time by contacting our support team, subject to any overriding legal retention requirements. We will acknowledge and respond to all data deletion requests within a reasonable timeframe and keep you informed of the outcome.

6. Your Rights

As a member of eebet, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or incomplete information in your account profile to ensure your records are up to date. If you believe your data has been processed unlawfully or you wish to withdraw consent for a specific use, you have the right to raise an objection with our support team. You may request the restriction of processing in certain circumstances, such as while a dispute about the accuracy of your data is being resolved. To exercise any of these rights, please contact us through your registered eebet account, and we will respond promptly in accordance with applicable Philippine data protection standards.

7. Cookies and Tracking

eebet uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how members interact with the platform so we can make improvements. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as login and deposits. Analytics cookies help us understand which pages and features are most popular among Filipino members, allowing us to prioritise improvements that matter most to you. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the eebet platform.

8. Changes to This Policy

eebet reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine regulations. When material changes are made, we will notify you via a notice on the platform or by email to your registered address, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the eebet platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you have questions about any specific change, you are welcome to visit our FAQ page or contact our support team directly.

Privacy Questions from Filipino Members

Here are the most common questions our members ask about how eebet handles personal data and account privacy.

No — eebet does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is used solely to operate your account, process transactions, verify your identity, and improve the platform experience for Filipino members. We only share data with trusted service providers who are contractually bound to protect it and use it only for the specific purpose for which it was shared. If you ever receive unsolicited communications claiming to be from eebet partners, please report them to our support team immediately. Your privacy is a priority, and we take any misuse of member data very seriously.

You can request a copy of the personal data eebet holds about you by contacting our support team through your registered account. Please include your full name and registered email address so we can verify your identity before processing the request. We will acknowledge your request promptly and aim to provide the requested information within a reasonable timeframe in accordance with applicable Philippine data protection standards. The data will be provided in a clear, readable format covering the key categories of information we hold. If you have any questions about the data access process, our FAQ page has additional guidance.

Yes, you have the right to request the deletion of your personal data and the closure of your eebet account at any time. To do so, contact our support team through your registered account with a clear deletion request. Please note that certain data, such as transaction records and identity verification documents, may need to be retained for a minimum period to comply with Philippine financial regulations even after your account is closed. Once the mandatory retention period has passed, all remaining personal data will be securely deleted or anonymised. We will keep you informed throughout the process and confirm once your data has been fully removed from our active systems.

Yes — all payment and financial information on the eebet platform is handled using industry-standard encryption and secure transmission protocols. We do not store full payment card numbers or sensitive banking credentials on our servers; instead, we work with trusted payment processors who are responsible for the secure handling of financial data. Access to payment-related records within eebet is strictly limited to authorised personnel with a legitimate operational need. We conduct regular security reviews to ensure our payment infrastructure remains protected against emerging threats. If you ever notice any suspicious activity on your account, please contact our support team immediately so we can investigate and take appropriate action.

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